Dawn Palermo has consulted me with expert knowledge and insight from "day one" of my e-Rate career. Any follow-up guidance upon reaching out to her has been within an hour of my call or email. This professionalism gave me peace of mind right away after interacting with her.
During an audit for both Category 1 and 2, she assisted me in gathering my documentation, formulating my written response and appealing to the FCC upon initial denial of my submitted audit response. It was since approved.
Ms. Palermo is a well-rounded advisor whom I trust and rely on very much.
Wendi Ramey
e-Rate Coordinator and Grants Assistant
Dawn’s professionalism and knowledge of the E-Rate program make her a valuable asset to any organization. She approaches every application, large or small, with the same level of attention to detail and thoroughness, and a desire to really understand the organization she is working with. Because of this, she is a dedicated and passionate advocate for her clients and takes the time to share her guidance and expertise with them, making the complex more clear. Dawn is an absolute pleasure to work with and truly cares about her clients, making it a personal mission to help them achieve their funding goals.
Michele S.
Director of Business Services